Your water provider might be able to offer you a payment break if you temporarily need to reduce or stop your payments for a limited time - so it's worth checking this with them as well. If you're successful, you will have your bill capped at the rate of the average bill for your area under the company. To apply for the scheme, you need to fill out a form on your water company's website and provide evidence that you qualify such as a copy of your awards notice for a benefit and a note from your doctor - find out more in this helpful guide. One example is Southern Water, which is providing a £98m package of support for customers with the number of households receiving help rising by 21,000.Īnother option is the WaterSure scheme which helps those on certain benefits, on a meter, and use a lot of water for medical reasons or due to having a certain number of school-age children.
While every company has to offer a social tariff, the discount varies across each provider. Here's how you can check if you are eligible.įirstly, you should check your water provider's website to find out what support they are offering. More than 5.7 million low income households are missing out on an average £160 off their annual water bill, according to money saving expert Martin Lewis.Įvery water company has to offer a social tariff for people on lower incomes, but Mr Lewis says only two in 10 eligible households are claiming the support.
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